Getting access to the admin portal (organisation admins)
Who can be an organisation admin
The GovWifi Admin portal is for staff who manage GovWifi at their organisation, such as IT or network support teams.
Admin accounts are individual; they must not be shared between colleagues or used for personal purposes.
How to get an admin account
- Make sure your work email domain is on the GovWifi allow list. Your Super Admin or the GovWifi team can confirm this.
- Go to the standard GovWifi Admin sign‑up page for your organisation.
- Register using your work email address and follow the sign‑up flow (for example, email link or SSO, depending on configuration).
If your domain is not yet allowed:
- Your organisation’s contact (for example, IT lead) should request that the domain is added to the allow list via the GovWifi team.
- Once added, you can sign up as an admin using your work email address.
When access should be removed
Your organisation is responsible for:
- Ensuring that staff who change role or leave no longer have admin access.
- Informing the GovWifi team, or using any self‑service controls where available, to remove or disable old admin accounts.
- Keeping the list of admins small and up‑to‑date to reduce security risk.